SpecsUpstream(SM) is a hatchery for service innovation.

Specifications Consulting Integration

Developed to help organizations integrate specifications best practices and resources into their business workflows toward service improvement and innovation.

Service Innovation Workshop

Innovation applies to services as well as products. This workshop employs systems-thinking methodologies to address systemic business issues, while expanding the economic pie of opportunity. Using real-world challenges and collaborative frameworks, participants map systems, identify leverage points, and uncover hidden relationships that influence service delivery. Through a blend of strategic thinking and creative problem-solving, the workshop enables participants to move beyond surface-level fixes and develop holistic, sustainable service innovations.

This program is ideal for design professionals looking to bridge silos, align user needs with business goals, and create meaningful change across touchpoints.

Resource Development

Specialized consulting services to support the creation of a customized practice guidance and foundational resources designed to standardize, strengthen, and streamline the way your firm approaches specifying. This service is ideal for architecture, engineering, and design firms seeking to formalize their internal knowledge, improve coordination across project teams, and ensure consistent, high-quality documentation.